HR CONSULTING

COMPETENCY MAPPING

No organization is perfect rather we would say no human being is perfect. But to achieve a common organizational objective we need to understand the right person to be deployed at the right job and this is where competency mapping takes its course.
This proposal from ZEST India simply showcases the outline / framework of the competency mapping process and solutions to the gaps identified with training and development process. We believe that the competencies of a person should be synced with the objectives of the organization and therefore it is immensely important for the organization to have a clear view about the future deliveries from the respective teams.
The following is the brief outline of competency mapping of the sales associates.
A competency model describes the combination of knowledge, skills and characteristics needed to effectively perform a role in an organization and is used as a human resource tool for selection, training and development, appraisal and succession planning.